Sofia
Headout's service was disappointing. Tickets were delayed, and customer support was unresponsive. The app frequently crashed, making it difficult to manage bookings. Prices were not transparent, with hidden fees added at checkout. Overall, a frustrating experience that left me regretting my decision to use their platform.

What needs improvement

poor customer service (5)unreliable bookings (6)hidden fees (2)app crashes (1)delayed tickets (1)