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Slaven Mišak
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Hello Product Hunt! 😃
Proudly present to you ticketflip.ai - the product made by me and my team at https://bonsai.tech!
ticketflip.ai is a Zendesk plugin that automates customer support operations by assigning support tickets to the person best equipped to deal with each issue. The benefit of using ticketflip.ai is an acceleration of the ticket life cycle which leads to shortened response and...
ticketflip.ai
Automatically route tickets to a best suited agent
ticketflip.ai is a Zendesk plugin that automatically assigns support tickets to the best fit agent using a personalized AI model. Model is based on historical data of resolved tickets considering the chosen threshold. Tickets are analysed in the real-time.
ticketflip.ai
Automatically route tickets to a best suited agent