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Sibi Narendranleft a comment
Built Dooza Desk because traditional helpdesks are still optimized for tickets and macros, not Al. DoozaDesk is an Al-native CX workspace: it ingests your docs, connects your channels, and lets autonomous agents answer, summarize, tag, and escalate without manual triage. The system keeps full conversation context, learns from every interaction, and keeps humans in the loop only where judgment...
DoozadeskAI First Customer support
We are launching a AI first customer support platform, which can be used as a alternative for fin, zendesk, intercom, as a launching bonus we are doing free onboarding, In our platform you can nearly automate all your customer support with smart AI
DoozadeskAI First Customer support
Sibi Narendranstarted a discussion
why Al not taken over CX yet?
When ChatGPT launched, I was convinced Al would wipe out a huge chunk of support jobs. Two years later, I still can't reduce any headcount with Al, and I don't see anyone else doing it either. the so called "Al" inside CX tools like Zendesk feels dumber than plain ChatGPT. It's clunky, often creates more work than it removes, and they charge for so much for Al on top of seats, when chatGPT is...