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Shubam Goyalleft a comment
Working with the customer support teams of 100,000+ businesses of all sizes at Freshworks, we’ve realized a couple of things. 1. Customers today expect effortless experiences - They want personalized support, wherever they are, without any wait times. ⏳ 2. Agents need help in delivering them - They want less busy work and more productive work. 🤦♂️ As we all adjust to a new normal, these...
Freddy AI for CX by FreshworksFull-stack AI-powered automation to deliver exceptional CX
Freddy’s customer and agent-facing AI tools help you scale and improve support while containing costs. Deflect customer queries by providing instant resolutions across channels. Improve agents’ productivity by automating their busy work
Freddy AI for CX by FreshworksFull-stack AI-powered automation to deliver exceptional CX