Seraphin Hochart

Seraphin Hochart

Zight
Product Manager, CloudApp
70 points
All activity
Zight makes it easier for teams to quickly understand and resolve user issues. Each Request Video includes session logs like browser, OS, and network details, giving full context so you can confirm bugs, troubleshoot faster, and deliver clearer solutions.
Request Video + Data Log CollectionResolve issues faster with request video and real-time logs
Speed up support with screen recordings, GIFs & screenshots in Zendesk, request videos from customers, and get AI-powered summaries & SOPs. Join the waitlist for our new Record Video feature—faster replies, happier customers!
Zight Customer Support HubClose tickets faster with automated video support
Transform productivity by turning videos into AI-powered transcriptions, SOPs, bug reports, and more. With one-click sharing, smart categorization, and editing, it streamlines workflows. Try it free until 3/31/25 and experience the difference!
Zight Smart ActionsTurn videos into step-by-step guides
Zight AI enhances communication with AI-driven video editing, screen recording, and GIF creation. Perfect for marketers, educators, and remote workers, it automates tasks so you can focus on your message. Just press record and let Zight AI boost productivity!
Zight AIPress record and let Zight AI improve your workflow