Sam Mobarek's profile on Product Hunt

Sam Mobarek

#2378984@sam_mobarek

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Joined on February 10th, 2020

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:::::SCAM ALERT:::: RUN IMMEDIATELY! I trialed the platform last year and contacted them before the trial’s end to cancel my subscription. They still charged my credit card $1188, and I saw the charge this past month when they went to charge the card again for a service I never used. I contacted NinjaOutreach - they confirmed I had cancelled the subscription during the trial, and said, “I know it’s easy to assume the worst thing, but looks like there was a billing error.” Interesting they thought I would assume the worst - is it because they did it on purpose? They proceeded to say they could refund me, but only if I first submitted 5 star reviews BEFORE refunding, the illegal action of a BRIBE. I wonder - are any of these good reviews real?? Look at how many “billing errors” happened to others! Then they changed their mind and said they couldn’t refund me on something they confirmed was THEIR error because I didn’t contact them “during the billing period,” creating an arbitrary statute of limitations on a transaction I never authorized. Never have I seen a company do this before. They are operating under major unethical business practices - billing people “accidentally,” attempting to bribe for refunds, stealing people’s money. If you’re looking for a service like this, there are plenty of competitors that aren’t acting fraudulently. I’m so disgusted - I’m not only reporting them to the Better Business Bureau as they should be shut down, I’m going to make it my goal to save folks like me from scam artists like NinjaOutreach. Save yourself and STAY AWAY.

on NinjaOutreach 2.0

1yr ago

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