ryan martin

ryan martin

What do i think about Hopper? Well i used to think it was a top notch booking site until i had to request a refund based on cancelation of a room and rebooking with them cause i found the same room cheaper. If you wanna chase to get your credit and have to call over and over to be told you'll see the refund in 2-3 hours and days later still haven't received it. I'd definitely think twice before booking with this app. Hopper was my go to booking app but after this experience I'll think twice

What needs improvement

poor customer service (14)slow refund process (3)
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