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A lot of customer service tools are optimized for ticket resolution and miss the mark when it comes to customer satisfaction and loyalty. Retro is the first human centered customer service platform that uses AI to build customer loyalty and increase customer satisfaction.
RetroHuman centered customer service for premium brands.
Robel Gebremichaelleft a comment
We started building on Retro because we needed an AI customer rep. As we're building, we learned that it's almost impossible to encode Human empathy and deep connections into AI systems. Our ticket resolution rate shot up, but our customers were not happy, they did not feel valued. And that's what inspired us to build the first human centered customer service platform assisted with AI.
RetroHuman centered customer service for premium brands.