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Rishabh Sanjayleft a comment
🚀 I’m so proud of the work we’ve done on Cekura Monitoring. I personally worked on the Smart Metric Alerting engine, which saves Voice and Chat AI teams from scrolling through thousands of calls. Now, you only get a ping when something actually feels off. The best part? The customization. It allows our users to tune out the noise and focus purely on the performance metrics that define their...
CekuraObserve and analyze your voice and chat AI agents
Out-of-the-box 30+ predefined metrics for analysis on CX, accuracy, conversation and voice quality. Compile perfect LLM judges by annotating just ~20 conversations and auto-improve in Cekura labs. Real-time, segmented dashboards to identify trends in Conversational AI. Smart statistical alerts so that you get notified only when metrics shift from historical baselines. Automated system pings to catch silent production failures.
CekuraObserve and analyze your voice and chat AI agents