Rhys Lynn

Creative problem solver.
We've used FuseBase for several years now and the platform has grown to be something my team and I rely on in our business. The platform works well, their team is responsive to support requests, and we love how much it reduces friction in our day to day work. One of my favorite features is how frictionless it is to send clients a clean, branded, secure document page / portal so they can review project status and have a single source of information for the various facets of our engagement with them. I also use it all the time with a branded short URL generator so that I can have easy to remember links to send to people asking for a W9, payment information, or other common documents. We use FuseBase as an internal knowledge base as well as for client-facing documents. It serves both purposes well and we are looking forward to seeing the platform grow and add features. I am most excited about the revamped portal system and hoping for future enhancements to the databases (currently just glorified tables) function - this will be a powerful addition to the suite.

What's great

customer support (2)knowledge base (5)document management (3)client portals (15)