About
An accomplished Retail Director with a robust track record in talent development and customer experience, this executive blends strategic insight with hands-on operational expertise. With experience spanning grassroots operations to senior leadership roles in major retail groups, both nationally and internationally, success has been driven by a commitment to people development and effective leadership. Notable achievements include establishing new operations, enhancing existing businesses, and significantly increasing market share. Additionally, the creation of a management consultancy in Botswana focused on customer service has provided invaluable skills training for school leavers and unemployed youth, further underscoring a dedication to community empowerment.
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