Raphael Breitner

Raphael Breitner

Co-founder at PLANETICS
Product itself seems to be good. However, I'm very disappointed with the customer support so far. First off, the sales rep missed the onboarding call. Second, I have a an open question since March 23 with no one answering via chat or email, even after several attempts. We will definitely try to find another solution as soon as possible.

What needs improvement

poor customer service (1)slow support (2)