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We’re seeing a lot of focus on AI metrics like tokens, latency, and cost per call.
But these don’t really answer the key question:
Is AI creating meaningful business impact?
This article explores a shift toward measuring:
Productivity gains
Time saved
Cost reduction
Revenue impact
Curious how others are thinking about this.
Are you measuring AI usage… or actual outcomes?
👉 https://medium.com/@ravisankarit/measuring-ai-effectiveness-in-the-enterprise-from-tokens-to-business-value-00f03e0605b7
Are we measuring AI ROI the wrong way?Teams track tokens and costs but not actual business value
Ravi Sankarleft a comment
One thing I’ve been thinking about: You can optimise token usage endlessly… and still not move a single business metric. Would love to hear how others are approaching AI measurement in practice.
Are we measuring AI ROI the wrong way?Teams track tokens and costs but not actual business value