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Peonixoleft a comment
Hey everyone! I'm Peonixo, the solo builder behind TickDoc. I spent years working in IT support L2 and watched L1 teams struggle every day with the same pain — creating tickets from messy call notes, writing KB articles nobody had time for, and sending unprofessional email replies because they were overloaded. So I built TickDoc — an AI platform that sits on top of your existing ticketing...
TickDocThe AI toolkit built for IT support technicians
IT support technicians waste hours on documentation — KB articles, ticket creation, email replies, onboarding guides.
TickDoc is an AI platform built for IT support teams at every level (L1, L2, L3).
Paste your notes → Generate → Copy back into ServiceNow, Jira or BMC Helix.
4 modules live today. 7 more coming soon.
Built by an IT support technician, for IT support technicians.
TickDocThe AI toolkit built for IT support technicians