We launched a SaaS recently and noticed a cluster of accounts created within minutes of each other that never confirmed email or returned after signup. We want to keep our user table healthy without accidentally deleting real users.
Curious what other founders do in practice, more specifically:
Do you auto-delete accounts after X days without email confirmation? If so, what timeframe worked for you?
Do you keep soft-deleted rows for analytics or GDPR reasons? Any retention windows you recommend?
If you have automated detection, what signals did you use (IP clusters; identical metadata; signup rate spikes)?
Hi Makers! This thread is dedicated to you if you are: (1) launching soon or recently launched (2) looking for beta users (3) asking for feedback on a landing page First, start by helping out another maker. You can check out their launch, give their product a review or share a comment on their launch post. Once you've helped someone else out, share your product link here and BE SPECIFIC about who your target audience is and how we can help.