It will be 2 months since we hired them, and we still can't get our company ready. The customer support is very bad, they told us weeks ago that they lost a piece of paper from Delaware, but we have been at it for months. Stay away from Firstbase, we thought they would be better, but no, I am very frustrated. Customer support just gives you generic answers. And to date there is still no solution
What needs improvement
poor customer support (7)missing documentation (2)slow response times (5)delayed company formation (5)generic support responses (2)
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