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Measuring retention and engagement are essential metrics for evaluating the success of a customer-centric product. - Retention measures how many customers continue to use the product over time, indicating their satisfaction with it. - Engagement measures how often and how deeply customers interact with the product, providing insight into how well it meets their needs and delivers value.
What are some effective ways to measure the success of customer-centric products?
Batuhan CebiJoin the discussion