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Norman Dahlmannsleft a comment
Curious how you handle support today: Is your current process more ‘firefighting’ or truly structured? If you could automate just one repetitive question your team gets every day, which one would it be and what would you do with the time you get back instead?
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Norman Dahlmannsstarted a discussion
What you think?
Be honest: Do you think AI will replace traditional support teams or mainly augment them? And why? Drop your perspective below especially if you’re skeptical. I’m really curious how you see the next 2–3 years playing out. 👇