
I bought a LTD through AppSumo. Suddenly, I am being asked to choose a plan and cannot access anything, I am stuck on the upgrade screen. I submitted a ticket and was told they are working on it, and if I needed faster service to purchase a service plan. They fraudulently removed access to my account and will "see what they can do" if I pay for the support plan.
What needs improvement
poor customer support (3)lifetime deal issues (5)restricted access (4)
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