Justyna Polaczyk

Hi! I'm the proud co-maker of this Customer Service Report :) It took us a couple of months to gather this data (and sweat over it), so we're extremely proud to publish it. We're hoping that thanks to this report you will learn about the latest trends in your industry and be able to plan your customer service strategy. You can also use it as a benchmark for your business and you can take a...

Can't imagine my life without GD :)

Reactions took my life to a new, better level. Now every single post (even the most innocent one) can become a completely new (nasty! evil!) message thanks to this feature :D

Jakub is a Customer Success Manager and an excellent deal-closer with over 8-year experience in customer relations. In this episode, he shares his insights on How to Successfully Manage SaaS Inbound Sales.

My today's guest is John Hall, the co-founder and CEO of Influence & Co., a company that helps brands creating and distributing content, and gain visibility and credibility. John has been called “one of the most powerful people in media who you’ve never met” in Inc. and a “must-see keynote speaker” in Forbes. See what content marketing can offer in 2017!

Anastasia Philopoulos is a Content Creator with the Shopify Partner Program and a chocolate stout beer lover. In this episode, she shares her insights into how to get more website visitors.

Kelly Roach is an international best-selling author, the CEO of Kelly Roach Coaching, Fortune 500 Executive and a former NFL Cheerleader. In this episode of Business Sidekick, she shares insights on how to become a better entrepreneur and a better salesperson.

My guest was Shep Hyken, customer experience expert, New York Times bestselling author, and experienced magician! We were talking about the evolution of customer service and the future of customer experience.