used
Stay away. They took my money and provided an esim that does not work. Contacted their customer service and they take ages to reply. When they reply, they give u useless info. This is waste of time as i needed the sim while im on a business trip. I had to buy the esim from another vendor which worked right away. When i asked airalo for refund, they refused! Even though they can see that the esim was not used at all.
What needs improvement
poor customer support (28)eSIM compatibility issues (9)slow refund process (9)
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