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Mathea Fordleft a comment
I have used live agent for the last 8 months. I love having it on my website so people don’t have to search for a contact form. I also send all my emails in my esp with the email address as a reply and easily keep track of the customer questions and issues. I also have Facebook connected and love that it allows me to track the replies.
LiveAgentMulti-channel and easy-to-use customer service software.