Mat Southwell

Product promised a lot as solution to subtitles on iMovie. I purchased 1 month pro account. First time worked like a dream. Second time subtitles kept not being able to overwrite. Wrote to customer services, they recognised the glitch and they woudl have a fix in 3 days. I went in at the end of day 3 no fix. I wrote asking for an update. No reply. 9 days later I tried again. I realised if I...