Supriya Agnihotri's profile on Product Hunt

Supriya Agnihotri

Customer Experience Consultant

#1925336@market_communicationsurveysensum.com

Activity 1 Made 1 Hunted 90 Following 38 Followers

Upvotes (3)

Joined on June 17th, 2019

Followed Topics

Artificial Intelligence

2 points

Comments

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Every unhappy customers is an opportunity for improving your product and services. It doesn't mean you need to provide bad experience to all your users. But there are few measures every time you should do like : 1. Identify key reason for issue 2. Act quickly and ensure to help customer in all aspects 3. Listen carefully or analyse situation very closely 4. Accept your short comings and ensure wont happen again with clear and transparent process or activities.

in What's the best way to deal with unhappy customers?

1yr ago