Marc Chia

Usertip is a no code tool we have designed to put the learning experience of how to use a product in the hands of those who know it best. We designed this to enable user experience designers, customer success specialist and product owners to directly craft and innovate with onboarding experiences, training and self service support without the need for a technical team to get involved. We use a...

Hi everyone, this is the latest product we have Snaps by Usertip. Snaps is a completely new tool that recognises that sometimes when it comes to guidance you just want step by step guides with screenshots. We enable you to do exactly that by enabling you to simply record your workflow and we will do the rest of the work of capturing screenshots and converting it into sharable material. This...

I am the founder of Usertip and our mission is to help users better learn to use and create value from digital products and services. This is out first product on Producthunt and we would love to engage with and receive feedback from the community in any form. Usertip is a no-code tool that is designed to let account executives, customer success and training managers among others to craft user...

One of the aspects that often gives me the most anxiety is ensuring our product meets the evolving needs and expectations of our users. Technology moves quickly, and so do user preferences and industry standards. Keeping our platform relevant and user-friendly amidst these changes can sometimes feel daunting. When that happens i lean on my team. We have worked hard to foster a strong internal...

Thank you for launching the Ask Kitty series in Deeper Learning! It's a fantastic initiative to create a space where we can openly explore questions about AI. One question that's been on my mind relates to bias in AI algorithms. I've heard a lot about how AI systems can unintentionally perpetuate biases present in the data they're trained on. Could you shed some light on how developers can...