I subscribed to Fluently hoping to practice with an AI tutor using a British accent, but I couldn’t find this feature anywhere in the app. Despite contacting customer support multiple times, I received no helpful response. The service didn’t meet my expectations, and the support was unresponsive. I have canceled my subscription and requested a refund. I cannot recommend Fluently for those seeking specific accent options or good customer service.
What needs improvement
unresponsive customer support (2)lack of accent options (1)
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