Luca Micheli

Ciao fellow Makers 👋 Has been a while since our last PH launch and we are super excited to share with you Customerly AI 🪄 After 7 years of building support tools and staying away from creating bad experiences with dumb chatbots, we decided to revolutionize this industry. How? Let’s start from the problems traditional chatbots have: - Cannot reply to basic support queries - Keep customers in...

Congratulations on your Launch Yehuda!

Yes we did, and I've explained everything in this article: https://www.customerly.io/blog/h... After years I wanted to build a better community on twitter. This is why I started sharing my journey in public on Twitter. Best decision ever.

This week is all about SEO for me. I wrote one article about in-app surveys and going to write another one regarding NPS. https://www.customerly.io/blog/i...

We use a mix of face2face questionnaires and customerly in-app surveys. The first is super qualitative, and the second gives us a sense of our customer base quickly.

Behavioural chats, emails and surveys.

Outsourcing a sales process is never a good idea. Build it yourself first and then outsource the method

Great job Marc! Has been a pleasure following your work on twitter behind it. Wish you the best

Cool product Marc. Congrats

Great product I've been using to connect with new followers. It started a great number of new conversations with beautiful people. Congrats Luca!

Great community Tiago for wannabe entrepreneurs! Love the way he's inspiring people with the content and tools he has created

I've been reading this book for a few weeks now and I have to say it's amazing. It changed completely our way of seeing and doing @customerlyio. Thanks, Wes for your great work here.

This is the Blog News: https://www.customerly.io/blog/feature/2020/06/04/video-live-chat-for-websites

I couldn’t sleep tonight. 😎 I was so excited to launch today on product hunt this product. During the COVID-19 crisis, one of our Customers asked for a video live chat to offer to their website visitors a quick look at their physical in-store products. We decided to deliver a frictionless video live chat product to let business video call instantly their customers where they are: on their...

Lovely product!

To discover more about this new launch this is the Live video just concluded: https://www.facebook.com/groups/customerlyfounders/permalink/715719718890645/

👋 Hey everyone! First of all, thanks to all my team to make this possible. We are psyched to be here again. Let me tell you a story. 😺One of our customers, Jennifurr, had a serious issue. She was struggling to follow up to all her customers 🐈 She has thousands of customers on her platform and she wanted to personalize the experience with all of them without turn into a crazy cat. Do you know...