All activity
Kim Thibaultleft a comment
Some great new ideas with the new messenger, but the #1 core function, chat, is no longer available immediately. Users now have to look for and choose between options before they can ask a question. Chat needs to remain available on the top level. Not "Start a Conversation" Our conversations have dried up in one day... Pros: Great new apps to connect Cons: The core feature, chat, is moved one...
The Business Messenger by IntercomMore than just chat. Intercom's new app platform.