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Shashwat Singhal
started a discussion
Are you a bot?
Recently we opened our community platform to everyone, and saw some really interesting new user behaviour.
Some context: we are a community that listens to music together. People start their own sessions, and existing community members can hop in to listen along, and hangout. It's a great way to meet people.
Interesting, a lot of new members felt that the existing community members were...
Shashwat Singhal
started a discussion
How to maintain the 'vibe' of a social platform as it scales?
We are building a platform where people can listen to music together, hangout, form organic friendships, and just be who they really are.
A big tradeoff and challenge we are seeing is the age old quantity vs. quality. In scaling, we feel we are losing control over whether our exact psychographic TG is entering the platform.
Our early adopters are empathetic, open and considerate music...
Shashwat Singhal
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All the interns we have worked with over the past year and a half are Gen Z. Of course they all different, so the filters you use for culture become extremely important for them to be happy. For instances the pillars of our culture our love for music, learning, and empathy.
When we recruit the interns we make sure they have all of these traits in our interview process, and once they are in we...
What are your tips for working with and managing Gen Zs?
Arjay Osma
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Shashwat Singhal
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It probably depends on the category of the product you are building, but if you are building a social platform the best thing to do is to use your own product a lot with existing customers.
Become friends with them wholeheartedly, rather than just thinking of them as users. You'll get so many deep insights yourself that you'll probably never need surveys.
How to understand customer pain points?
Divya Rajendran
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Shashwat Singhal
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By using the product a lot with friends, who told their friends, and these friends ended up becoming the first believers.
Rather than building in public, we built with our believers solely, and we used Discord as a platform for that.
Founders/makers, how did you discover your first 100 early believers?
Sharath Kuruganty
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