About
I’m the type of product person who’s obsessed with “turning complicated problems into simple solutions”—I spend my days unpacking users’ unspoken needs and geeking out over using AI and digital tools to turn “impossible experiences” into “everyday ease.” Over the past few years, I’ve built a smart customer service system from scratch (cutting wait times by 60% for businesses) and polished a B2B data analytics product (helping factory owners make sense of real-time production data).
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