Lauren Normet

Lauren Normet

Great app for predicting prices, but 100% avoid for booking. Flight changed by airline (15 hour layover) and I am still waiting over a week for a replacement flight. Every time Hopper emails the same original flight details, which I decline then no response. This has happened four times already, and now not even getting a response. Truly terrible (zero) customer service.

What's great

flight price prediction (1)

What needs improvement

poor customer service (14)unresponsive customer service (6)