Laura Klein

Laura Klein

The User Experience Team Of OneThe User Experience Team Of One
Principal, Users Know
48 points
What is Wrong With UX - Stop Saying Users Don't Know What They Want
What is Wrong With UX - Stop Saying Users Don't Know What They Want Stop ignoring research b/c "users don't know what they want"
Why We Fail
Why We Fail Learn from other people's failures.
Validately
Validately Test a feature before you write code
Reverb
Reverb Much better content discovery.