Laura

Kapwing failed to import my video clips, refused to place them on the track when I finally got them through after many tries, and generally did not fulfill any of the very straightforward functions that I was seeking. Its spectacular glitchiness is aggravated by singularly grating customer service. "I'm sorry to hear you feel Kapwing wasn't what you were looking for!" Yeah, it sure wasn't—I was looking for something that worked.