Jan Kuzel

Jan Kuzel

Head of Growth at SatisMeter
#253389218 followers5 following
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Forums

Viktor Atanasov•

4yr ago

I am confused. Do you actually do user interviews?

So I am trying to understand do people actually bother interviewing their users to see how their product is really being used? I thought this was the default approach, but I feel like a lot of people and SaaS businesses just use feedback boards, which is so different. User interviews definitely have some disadvantages as well, but curious to see what other people think?
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