PremAnjwani

After ~6 years designing SaaS and B2B products, I kept hearing the same question in client calls: "why are users dropping off?" The honest answer was usually a handful of UX issues nobody had the time or fresh eyes to find.

So I'm building BrokenProduct: share screenshots or a screen recording, AI flags the friction, a human reviews it, and you get a report in 12 hours. I'm planning to launch here soon, and until then I'm here to learn from other makers and give feedback where I can.

SMS OTP is the default second step for a huge number of products. it s familiar, users get it, and it works on every phone.

But the more I look at it, the more it feels like a decision most teams made years ago and never revisited.

Every month I'd look at my bank balance and wonder where it all went. My financial statement didn't help, half of it is transaction lines with a random name or ID and no hint of what the money was spent on. Budgeting apps wanted me to log in, link my bank, sync with different finance apps and hand over years of data just to answer one question.

After my EU trip in June 26', my statements were a mess, different cards spends, multiple forex transactions, different languages and no app could keep a track.