About
Strategic, results oriented business executive with a history of success creating initiatives to improve the customer experience, streamline processes, remove barriers and eliminate inefficiencies while reducing expenses. Specialties: Customer Experience, Global Management, Strategic Planning & Execution, Product Management, E2E Performance Management, Voice of the Customer, Organizational Transformation, Customer Relationship Management, Mergers & Acquisitions, Risk Analysis, Project Management, Vendor Management, Business Case & ROI, Process Design, Budget Management, Agile Software Development, Lean Six Sigma Process Improvement, Analytics.
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