Been waiting since December to get my royalties payout and it’s now almost halfway into April. I emailed them asking why it’s almost a month past the date they quoted me but it has been almost a week now and they haven’t even messaged me back with an answer. Not sure how a company can have such horrible customer service and still get business.
What needs improvement
poor communication (3)slow customer support (3)delayed royalty payments (4)
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