used
I've had a really poor experience with Sidebar, would not recommend.
Before joining I was promised I would get a refund if it wasn't a fit for me, and then when I requested the refund b/c the timing wasn't right, they threw additional terms at me and wouldn't refund me.
I then recently re-engaged them to join a group, and they're now saying my membership has expired.
So they lied / hid terms about me getting a refund, I was forced to stay on even when the timing didn't work for me, and now they're saying I would have to pay full price AGAIN to join a group. No thanks, what a crappy customer experience.
What needs improvement
refund policy issues (1)poor customer experience (1)membership expiration issues (1)
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