Kenaz Kwa

Every action item must fulfill some key requirements: 1. Clear understanding of the goal or objective (the "what") 2. Clear understanding of how the action item contributes to that goal or objective (the "why") 3. Clear ownership of who is responsible (the "who") 4. Alignment on priority of the action to the person doing it In my experience, the problem is usually 4. Sometimes it's 1 or 2...