Katarina Narancic

Katarina Narancic

Indiefy
Indiefy was a good service when I started using them... not anymore. They place their own name under the ℗ copyright section of Spotify, which doesn't correspond. They take a week to reply to every email. As far as I could tell, it's always only one person answering them, so it makes sense. They didn't help me out at all when I got a wrong claim that I was using bots to have more plays. They froze my account and refuse to send me what I earned with them over the years. Lastly, they also refused to take down the last release I still had with them, so I had to place copyright claims on my own music to get it taken down. Why still offer a distribution service if you can no longer provide it adequately? Don't use Indiefy, you'll have a horrible time as an artist.

What needs improvement

poor communication (3)slow customer support (3)delayed royalty payments (4)untrustworthy service (3)unauthorized distribution (2)difficult takedown process (2)