Karl Pawlewicz

Awesome, we're going to give this a try over here DailyPay

We've been using Rambl for the last month here at Olark. We primarily use it to record and transcribe audio from Zoom demos, and then log that activity directly to a HubSpot contact record. Pros: - we have a running record of our calls that the entire team has visibility on - the ability to continue using Zoom - filtering notes and action items is easier, and we're not so jammed up during the...

Congrats Nathan and team! Looks great :)

Congrats on the launch👍!

We've just launched a redesigned, mobile-friendly version of Olark. We call it "Hummingbird" - a smaller, faster live chat platform that's ideal for small screens. It's free for all Olark users :)

Hi everyone - I'm Karl Pawlewicz, the Voice of Olark Live Chat. On May 3, I sat down with Stephanie Bono of Justworks and Adam Covalt of Bonobos to discuss best practices for building and scaling Customer Service/Support teams. (Huge thanks to General Assembly for hosting us and streaming the video!) In the episode we discuss: - how to get started creating a service team - how to scale a...

Very cool, Frank, nice work and good luck!

On May 2 at 2:30pm EST, join Olark, Bonobos and JustWorks for a live, video discussion hosted by General Assembly. We'll be discussing how fast growing companies build and scale their support teams to ensure the best possible customer experience.