Kanisk Gautam

It is the best software to fit my use case

I loved the app but can someone tell me if there is a catch or something like that bcz it feels to good to be true(speaking as a person who spent a week configuring a bare server)

I'm working on a Helpdesk that uses a forum system instead of tickets(there is more to this. I hope that it is going to change the helpdesk saases as my current version(beta on request) was able to lower support staff costs by 40%