What's great
The tracking features are unique compared to other alternatives. The system is very comprehensive and sophisticated. On the other hand, they offer a system where they handle the entire implementation from start to finish. Highly recommended.
What needs improvement
While they have countless integrations with various CRM/Payment/Etc systems, it would be great if they continued adding options, but it is a minor detail; they always have the solution to get Referral Programs up and running!
vs Alternatives
RewardfulIt was the only software that offered me such a high level of customization, from technical implementations to outstanding marketing guidance, so my program could achieve the desired results in the shortest possible time. The support is highly personalized, and they work very closely with you to ensure everything is a success.
How accurate is referral attribution across devices?
In my experience, I was able to successfully launch several campaigns that involved implementing the system across iOS, Android, and web platforms, and thanks to the solid documentation and the constant support from the ReferralHero team, everything worked perfectly.
Does it integrate seamlessly with our current CRM?
Yes, we have used Salesforce, HubSpot, and GoHighLevel without any issues.
Can we automate reward fulfillment and notifications?
Yes, the system offers all kinds of highly customizable automations for communication, rewards, analytics, and more.