Joseph Reed

About

I write guides and documentation for products. I make complex things easy to understand. Clarity is my main focus. I enjoy helping users learn.

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Tastemaker
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Gone streaking
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Forums

SFM progress (v2.2.0): new settings for Info Panel video preview

Changes:

- Added new setting: Mute video preview by default

- Added new setting: Automatically play video previews

Keeping the Momentum Going 🔥

What a day!

A few hours ago, we launched Oxlo.ai on Product Hunt, and the response has been incredible. We're grateful for every upvote, comment, and share.

If you haven't supported us yet, there's still time

https://www.producthunt.com/prod...

3d ago

How do you figure out a pricing strategy for a plugin and prepare yourself for complaining users?

Yesterday, I announced that I'm getting ready to launch my MVP.
For now, it'll only be a beta version, but I'm already thinking about things like pricing, plans, and all that fun stuff.
Right now, these are the options on the table:

  • Freemium model (some features free, the rest behind a paywall)

  • Monthly plan ( 7)

  • Annual plan ( 59) with a discounted coupon

  • Multi-license packages

What would you criticise, change, or add to the pricing? If you know about a very good plugin I can inspire from and build my own according to it, please, drop them in the comments  I want to learn from the best.
My second question is about dealing with users who complain about pricing. From what I've seen while working with another app, people always seem to have something to say:
"Make it free."
"It's too expensive."
"Do you have a discount?"
And one thing I see a lot: people strongly prefer lifetime plans (should I consider one?)
If you have any tips on how to handle these kinds of comments from users, I'd love to mentally prepare myself in advance. :D

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