The process takes an exceedingly long time and their website does not correctly update on where the sample is in the process. Most of their site hasn't been updated since 2021. 2021 is frequently seen. Half of the tools they provide you once you do get your data do not work. The files you will receive from them are of low quality and not readable by many outside services. I would avoid this company.
One important thing to note is that they do not provide any images of the web application they want you to subscribe to. This is because it is not at all the way the public site describes it to you. It's garbage.
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