Jesse Ezell's profile on Product Hunt

Jesse Ezell

Product Building Dude

#166405@jezell

Activity 109 Following 48 Followers

Upvote (1)

Help Scout 2.0

Help desk software for a more human & helpful experience

Web App

Joined on February 27th, 2015

3 points

Comments

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@neilwainwright personally I always like videos that show the actual product. A lot of times startups end up with animated videos about the product, but I always prefer to see the as much of the actual app in the video as possible.

on UpHabit

2yr ago

💬

Looks cool. When I went to the web site, I immediately clicked the "About" link, then couldn't find any information about the product anywhere on the site. Took me a while to figure out I could click the logo then go scroll down on that page to find some info. Might want to consider adding a "Product" link in the nav with some information about the product. Was hoping to see a video or some more detail on how it solves this problem to know whether I want to install it.

on UpHabit

2yr ago

💬

The new UI really looks great, it's unfortunate that all the press I've seen from Zendesk is about their "rebranding" and new product logos which IMO is not so great. The video above drives that point home, it is basically just a showcase for the new blocky, triangley, shapey icons, ending with "Reintroducing Zendesk. It looks like this now." with a shot of all the product logos, not what it actually looks like. I actually had to sign up for a trial just to see what Zendesk actually looks like and how much cleaner it is now, which I wouldn't have ever done had someone not uploaded a screenshot here on PH because I've been so turned off by the designerspeak around the 3.0 launch.

on Zendesk 3.0

4yr ago

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