Jessica Massinelli

Just "tried" to have a demo with them. We don't have a standard use case, something that I mentioned at the beginning. We need to run unmoderated interviews with our panel of testers (big numbers) to test their communication skills, IQ, and so on. They didn't even give me the possibility to evaluate if this tool was a good fit or not, even though I mentioned that I wasn't looking to find "the perfect fit" since I know these tools are tailored for conversions (hiring). The person from that team kept saying that: - this is a recruitment tool mainly to hire developers (something that is not clearly stated anywhere on their platform) - The AI Interview software is for enterprise only ( I gave big numbers, such as 5k+, so maybe this is not big enough?) I wasn't given a demo of the product at the end because the sale person kept saying that this tool wasn't for us.

Buggy. Linkedin integration often sends the same message 3 or 4 times to the same person and I've received complains. Stats are also not accurate, It was showing 54 email sent from my inbox in the current/last week when in fact the last ones have been sent 2 weeks ago. Reason being, they count AND HAVE ACCESS TO ALL personal emails as well, not only the ones sent with apollo. this is a big privacy concern for me. It would be best to use an email account that is only used for this purpose, not your personal work email Pricing and plan structure is unclear. You feel like not fully aware about what you get in the plan. Just when using certain features you find out you need to upgrade. Linkeding connection request with customized message doesn't work without Linkedin premium account (not Apollo's responsibility of course but this is absolutely not stated anywhere). Support team is a bit unresponsive, they reply only to the things they know and regarding the bugs they just make you wait days and give you no actually solution or debugging support.