
Approximately two weeks ago I posted my first Magfast review. It was basically saying that finally I was expecting delivery of Magfast product. I received the delivery (have to admit it was a welcome confirmation of a long period of doubt). I was very impressed with the packaging (which Magfast has talked about frequently). It would've been paradoxical to put high quality product in shabby packages. The packaging was well thought out and produced. The products (Life, Extreme & Jumper) exude high quality. After reading the start-up info I of course had to try them. It wasn't difficult to figure out but there were so many options and I wanted to test then all. So I did. And to begin I started by fully charging Life & Extreme. (They arrive with 30% charge - Federal Law). It took longer than I expected and I had wished that Wall had been included in the initial kit but I later discovered that the method I chose want the most efficient. Still it wasn't an overly long charging. Both units have maintained change extremely well. But as with most things - not everything went smoothly. I encountered a problem with a mini-cable and reported it. I tried an identical cable from my second kit (intended as a gift) and had the same problem. I was convinced that Magfast had a problem and that the problem was theirs and would derail success with Apple products. I got a quick reply from Magfast to send the cable (a) back to them and they would replace and investigate. As if turns out I never needed to return anything. The 'problems' was mine. It was an intermittent problem with the adapter I was using and also that I wasn't plugging the mini cable into its port firmly. (How embarrassing!).
Bottom line =. I am THRILLED with Magfast. The vision, passion, attention to quality, safety, customer support and their perseverance is a welcome thrill. I'm looking forward receiving Wall, Watch & Road. And I'm recycling a box full of stuff I've been struggling with past years.
What's great
excellent customer support (26)high quality products (29)commitment to quality (16)strong company vision (6)
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