Horrible customer service. After testing it took months to receive my free consultation. When I finally received my first order after three weeks of waiting it was missing key items. Correct syringes alcohol wipes. It took three days to get a response and it’s looking like well over 11 days to hopefully receive the correct syringes and alcohol wipes that were supposed to be with my kit. The customer service is lackluster in comparison to the amount that they are requiring for a membership. I suggest you look elsewhere.
What needs improvement
poor customer service (7)missed shipments (5)incomplete test kits (1)
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