About
With a career grounded in service design and UX research, backed by an MRes from the Royal College of Art, I have recently turned toward working with AI tools as partners in CX/UX research, from raw data to insight generation and action planning. My most recent work applies machine-learning methods to replace static research approaches with real behavioural evidence, and uses Google Antigravity to build reusable dashboards that give enterprises ongoing visibility into sales-force and employee experience. I also designed an internal knowledge Copilot Agent that answers employees' questions in natural language, with a citation and a link to the source. I'm now looking for an opportunity in an open-minded company culture where I can experiment and take these ideas further.
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